Canadian Thanksgiving is coming up soon. We have ours early so we get to eat all the freshest juicest Turkeys and then we freeze and dry out what’s left over and sell them in the US when their Thanksgiving holiday rolls around…hahahaha…=-)
So I wanted to say thank you to:
- Aaron Mankowske
- The Fairfield Bicycle Shop
- NRG [Canadian Surly Distributors]
- The Surly Mothership
When we realized Sharon’s Surly Cross Check fork was bent after a moron rammed her on the way to work this summer we were bummed. Replacement forks are available, but only in black. That meant buying a new fork and trying to get it colour matched to the frame or getting both powder coated. Whichever way you slice it the result was going to be expensive and a hassle. I asked a Surly dealer [who shall not be named] if they could get me a blue fork to match Sharon’s frame. They made some calls and came back with a “…no chance…only black forks are available…” That’s what I expected so I asked Aaron to order me a fork through The Fairfield Bicycle Shop.
Aaron and Fairfield took the not insignificant step of calling/emailing NRG and Surly a number of times to investigate the possibility of a blue fork being obtained. I know this was a PITA for them and given the mark up on the fork not worth their time or trouble. On the other end someone at Surly had to listen to these requests and figure out a way to help us out. That meant getting NRG the Canadian Surly distributor involved. Keeping in mind everyone involved spent more $$$ worth of time on all this than they would make off selling a several complete bikes let alone the few bucks they’d make on a single fork.
The end result of this kindness and consideration is that Sharon has a brand new Surly Cross Check fork in the exact same Robin’s Egg blue as her frame. That means that she’ll be putting away her gnarly old commuter mountain bike and riding her kick ass uber Cross Check Commuter Assault Rig…=-)