As I was getting close to finishing my CETMA cargo bike build I realized I had forgotten to order a Rohloff dual pulley chain tensioner…*sigh*…a critical component if I wanted to get my new bike on the road. Since no LBS have stocked Rohloff parts in my experience I usually order this stuff from the UK or the US. Both of which would likely take 7 days to get the part to me if it was in stock.
I really wanted a Rohloff tensioner as I have had good luck with the one on my Surly Big Dummy. Additionally having two means I can always cannibalize one to get the other bike rolling and they can share spare parts.
I was on the phone with the Fairfield Bicycle Shop and had the crazy idea of asking them – “…you guys don’t have a Rohloff dual pulley chain tensioner in stock….do you?…” The fellow I was talking to said he’d look and to my amazement he came back on the phone and said he did! Better yet it was priced at $50 less than the best online price I could find…sweet!
I know how much hassle and cost is involved stocking obscure high-end bike parts so I definitely appreciated the significance of getting this part locally, at a great price with no shipping delay.