“Recently I have been asked if Turner Bikes are warranted if they are purchased on E Bay or from ‘unauthorized’ dealers. Obviously these riders do not know much about Turner Bikes customer service and I would appreciate ya’ll sharing this info.
Of course we will warrant a frame bought anywhere from anyone as long as it is within the warranty period.Save your receipt. Our warranty is also transferable with a used frame, all the second buyer has to do is obtain the original sales receipt for that frame from the original purchaser, warranty transferred.
We of course offer a $500 trade in on any age Turner Bike in any condition to anyone that has it regardless of having a receipt. If it is a genuine Turner, it will get genuine service of one kind or another.
Our commitment is to the owner of a Turner frame and keeping them on the trail as cost effectively as possible.
I have never owned a Turner, but this attitude has just generated a great deal of good will towards the brand and when I’m in the market for a new bike I’ll give them extra special consideration. Nicely done Turner…=-)