New Rohloff USA

15 09 2009
Rohloff Porn

Rohloff Porn

So apparently Rohloff Germany [the mothership] is working out a new distributor agreement for USA and I presume Canada. I don’t know who the new Rohloff USA will be, but I did find out that Cycle Monkey in the US was and still is the authorized Rohloff repair company.  So if you have any warranty work or non-warranty repairs required on your Rohloff give Cycle Monkey a ring.  It also sounds like they have a good stock of small parts and complete hubs if you are trying to get something Rohloff related.  Until the North American distributor issue gets sorted out they may be the easiest source for all things Rohloff.

For Canadians it may be just as expedient and cost no more to order Rohloff parts from SJSC [Thorn] in the UK.  I’ve had fast service from them on a number of orders.


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13 responses

15 09 2009
ToddBS

Always wondered what an IG hub looked like. Very cool.

And is Peter White the current distributor? If not I’m putting my money on him (if I had any money).

15 09 2009
thelazyrando

No it’s not PW….was somebody from California I think.

15 09 2009
thelazyrando

I’m sure he’d do a good job if he was so inclined to sell these hubs.

15 09 2009
2whls3spds

I know that QBP has been selling them in the past, and suspect they would make a decent distributor, they already have the support structure in place. No offense to PW but they really need someone with a bit more capacity.

Aaron

15 09 2009
ToddBS

Was just kind of thinking out loud (or… thinking on my keyboard). The Rohloff seemed a good match to his Schmidt distributorship.

These folks http://www.longleafbicycles.com/ will build you a wheel with a Rohloff and are an authorized dealer. I wonder if that will go away if they grant an exclusive contract.

15 09 2009
thelazyrando

I don’t think Rohloff hubs sell in massive quantities. I’d rather have a distributor that understood the many ins and outs of these hubs than one that had bigger capacity.

That said my one beef with the previous Rohloff USA was the time it took to get orders filled and the lack of communication provided.

I’ve done business with PW a couple times and he seems like he has a good capacity to address the kind of volume the Rohloff represents in North America.

Todd I haven’t heard anything about an exclusive sales deal with a new company – just that someone else would be distributing them in our neck of the woods. I would assume QBP would still get them and so would any bike shop that cared to order. I think having only one vendor in North America would hurt the limited sales of Rohloffs that currently exist.

16 09 2009
Will Hallam

I’ve been able to get various Rohloff bits and pieces from http://www.spokewrench.com in Canada

21 09 2009
thelazyrando

Looks like the new US distributor is QBP….not a shocking choice:

http://www.rohloff.de/en/contact/rohloff_world_wide/index.html#c5309

21 09 2009
ToddBS

Interesting. I wonder if Rohloff is going to consider lowering their price in the US. With QBP distribution network and a lower price I think we could see them on a lot more bikes. Right now the cheapest Rohloff is about what I paid for my complete LHT.

21 09 2009
thelazyrando

QBP was already distributing Rohloffs in the US at a lower price over the last few years and sales were not exactly brisk. The higher price is not inflated I think it just represents the reality of what it costs to make and deliver a product like this in small numbers.

Speedgoat is selling a Rohloff for $1500USD…even if the price dropped to $1000USD I don’t think you’d see a significant increase in sales. For the average cyclist $1000USD is more than the cost of their bike and makes no sense. For a more serious cyclist who can see the life cycle value of a Rohloff $1500USD is a reasonable price. A 33% drop in price is not realistic so let’s say Rohloff dropped the price by 10% that would mean a hub $1350USD. Would that lead to a lot more sales???

21 09 2009
ToddBS

I can’t say. I see a number of retailers selling them in the 1100-1200 (USD) range now on a quick Google shopping search. If they could get it under 1000, even 999, it would probably boost sales. For the same reason that marketers always use a *99 in the price: it just looks cheaper. If I knew the hub was going to outlast at least 2 bikes, I’d consider one myself. Maybe they do.

21 09 2009
thelazyrando

The hub will outlast you! Nobody has worn one out yet and the biggest mileage Rohloff is well over 120,000kms and going strong.

The $1100-$1200 pricing is the old pricing…check to see if the actually have any stock…if they do grab one…the new price is $1500 so any new stock coming from Germany will be that price.

21 09 2009
thelazyrando

My feeling is that the 99 thing works under $100, when I was buying my new truck $48,999.99 and $49000.00 don’t have any meaningful difference to me.

I also can’t see how Rohloff is going to drop the price from $1500 to $999 that would assume they have a profit margin of well over 50% on the hubs which doesn’t seem possible.

Just to give you something to compare to people freak out when I tell them my Shimano Alfine cost $300 [$250 + $50 shifter]. You don’t see that many $300 IGHs out there…let alone a $1000 Rohloff even if that was possible.

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